CTW call with Doug Atkin of Communitas Capital
Chat Room Transcript:
00:06:36 Andy Tanyatanaboon: what about placing a string on the arrow-like in the cartoons? then reel them in 😉
00:06:38 LifeSciHub LLC LLC: when’s the party john?
00:07:10 GOPAL IYER: Good Morning/Evening. My first time on this call! I am Gopal Iyer – I lead the GigNow program for EY GDS!
00:07:24 Steve Rader: I just get my turkey from the helicopter as it drops them.
00:14:50 Mafé Rabino: Welcome Gopal!!!!
00:15:06 CTW: https://sloanreview.mit.edu/projects/workforce-ecosystems-a-new-strategic-approach-to-the-future-of-work/
00:15:11 GOPAL IYER: Fantastic piece of work. I read the report
00:16:14 Balaji Bondili: On behalf of MIT and Deloitte – Thank you!
00:17:51 CTW: EVERYONE: Drop your contact info, Linkedin URL here!
00:17:58 Lucas Meyers: https://www.linkedin.com/in/lucasmeyers/
00:18:11 Hannah Young: Hi everyone! https://www.linkedin.com/in/hannah-young-ccwp-61937a164/
00:18:19 Erin McDermott: https://linkedin.com/in/erinmcdermott
00:18:22 Katherine Perry: https://www.linkedin.com/in/kperry1/
00:18:48 Arthur Ransier: Arthur Ransier
00:18:53 Lucas Meyers: Do it man
00:18:55 Tom Cooke: https://www.linkedin.com/in/tom-cooke-spacelyceo/
00:19:00 GOPAL IYER: https://www.linkedin.com/in/gopalaiyer/
00:19:14 Karina Rehavia: https://www.linkedin.com/in/karinarehavia/
00:19:17 Carrie Leonard: Carrie Leonard, Consequential https://www.linkedin.com/in/carrie-l-50bb882/
00:19:22 Alex MacKenzie: Hi All….Alex MacKenzie from Procom and found my way to the group via some of your content that has come up in Google. Very interested in hearing everyone’s perspective on the future of work > particularly those who have a view on balancing the needs of the contractors (gig workers) with those of the employers
00:19:46 Alex MacKenzie: https://ca.linkedin.com/in/alexmackenzie
00:19:49 Osama Hamed: Pleasure to meet all of you wonderful people!
00:19:51 Osama Hamed: https://www.linkedin.com/in/osama-hamed/
00:19:53 Hannah Young: Hi Alex, great to meet you!
00:19:59 Balaji Bondili: No Lucas, no Clubhouse for me.
00:20:47 CTW: Doug’s firm: http://communitascapital.com/
00:21:13 Steve Rader: https://www.linkedin.com/in/steve-rader-92b7754/
00:21:17 GOPAL IYER: I am on clubhouse – @goiyerthecoach
00:21:22 Todd Brous: @Balaji: I think we need you on Clubhouse…. What would it take to change your mine???
00:21:44 San Rahi: Welcoming Steven Borden to the call as a first-timer! Trusted friend and collaborator with deep expertise in Entertainment talent strategy
00:21:54 GOPAL IYER: Welcome Steven!!
00:22:14 Devon Brown: https://www.linkedin.com/in/devon-c-brown/ | firstname.lastname@example.org
00:22:28 Alistair Hofert: @Doug – you sound like a day trader, in FS….
00:23:40 Gary Leaderman: https://www.linkedin.com/in/gary-leaderman/
Just launched (2nd April) Brilliant Minds, a new social enterprise in UK to help neurodiverse people find work using open talent platforms – would love to partner with anyone who’d love to help neurodiverse people thrive
00:24:18 Alistair Hofert: @Doug – it sounds like market spreads using tradtional treasury functions, but for new DeFi spreads…
00:25:37 Balaji Bondili: Much needed Doug. We need better aggregators, too many solutions competing for the same market.
00:26:27 San Rahi: That must get confusing
00:26:30 Steve Rader: @Gary you should connect with David Bogghossian, Todd Brous, Mafe Rabino, Denise Brouder, Dale Pearce, and others working the Advocacy workstream.
00:26:39 Lucas Meyers: Iac… #DougLeedsFanclub
00:28:52 Andy Tanyatanaboon: Co not Coke 😉
00:30:49 GOPAL IYER: 🙂 We have Pepsi on the slide though!
00:35:53 CTW: Doug’s SPAC: http://zworkacquisition.com/
00:37:41 Tom Cooke: Agree Doug. Our first feature we turned on on the Spacely platform was our community building feature set
00:37:44 Steve Rader: It seems that these new platform based communities are starting to take the place of the traditional organization office communities… or remote work facility communities.
00:37:49 Lucas Meyers: Re lack of community… Are you generating a social feedback loop?
00:38:41 Steve Rader: Communities that curate their members tend to be more successful at this…
00:38:51 CTW: https://www.linkedin.com/in/balajibondili/
00:38:51 Chris “Link” Duarte: Ecosystems that lead
00:38:56 Jeff Schwartz: Susan Ashford, at Ross Business School, Michigan, and Amy Wrzesniewski at Yale Management have been doing some interesting research on organizational challenges and approaches for freelance workers. Sue is leading a team studying this.
00:38:59 Steve Rader: I
00:39:02 Dean Bosche: I challenge that assertion Balaji.
00:39:08 Arthur Ransier: Reading about the evolutions of the “Chief Evangelist” and now “Chief Community Officer” is a good study
00:39:12 Steve Rader: I’ve seen Topcoder as a leader in this curated crowd concept…
00:39:55 LifeSciHub LLC LLC: @Balaji- great description of “Community” I would add that dependence might not even be necessary, community can be formed based on collaboration upside. If trust can be established and value be demonstrated very fast
00:40:13 Dean Bosche: I found more of a community sense within Toptal’s talent network than I ever did at PwC, IBM, Oracle.
00:40:23 Steve Rader: There is a real opportunity to leverage the community to amplify the learning capabilities that are so important…
00:40:32 GOPAL IYER: That’s an interesting perspective @Balaji
00:40:35 Steve Rader: @Dean +1
00:40:39 Alistair Hofert: DeFi as a dis -intermediatory? No need for banks or arbitrage or payment systems? Nobody needs payments or banks – at all.
00:40:48 GOPAL IYER: Community indeed needs to be solved for differently.
00:41:14 Balaji Bondili: Dean, totally agree. You guys did much better at Community than most others.
00:41:29 GOPAL IYER: We need a Facebook kinda UX for Gig workers…
00:41:32 Steve Rader: There is a real opportunity for platforms to work together to build cross-discipline communities or community interactions…
00:41:33 Chris “Link” Duarte: How would you recommend getting companies to get on board with community building?
00:41:40 CTW: https://www.linkedin.com/in/tymontague/
00:42:11 Doug Stetzer: Hi everyone! https://www.linkedin.com/in/dougstetzer/
00:42:13 Lucas Meyers: Can community curation/filtering be automated at scale (AI)? Is anyone already doing this?
00:42:15 Steve Rader: @Link… I see community building as more important for platforms than companies…
00:42:16 CTW: @Chris Duarte: Use Chaordix!
00:42:27 Dean Bosche: How to get companies on board with building a community?
If you are talking about the talent network/platform it’s simple – you drive more business with a happy community. Self-serving.
00:43:16 Alistair Hofert: Why are we so focussed on the US, when the world is an open market place?
00:43:32 Chris “Link” Duarte: In rural communities, it’s not what you know…it’s who you know. The ONLY way to bring people on board is to create communities among them. It helps eradicate the siloes. I will check that out…thank you for the recommendation
00:43:49 GOPAL IYER: Great question @Alistair
00:44:24 Steve Rader: @Alistair +1
00:44:35 Alistair Hofert: The world is bigger than the US – the growth rates outside the US are far greater – by a longer margin.
00:44:49 Todd Brous: @Alistair: +1 (need to think global)
00:45:10 GOPAL IYER: 🙂
00:45:14 Tom O’Malley: Spock for certain
00:45:15 Alistair Hofert: We build DAOs in Africa that have 500 – 700% growth. Why are we only looking at the US?
00:45:17 Tom Cooke: Sheila – repping Spacely just as well as LifeSciHub today! 🙂
00:45:29 CTW: https://www.linkedin.com/in/smahoneyj/
00:45:51 Steve Rader: @Sheila +1 on DAO….
00:46:05 Andy Tanyatanaboon: I would expand on the thought of what Gopal was saying that community building might be solved for differently and would say it may not be the sole responsibility of the company which the person does a task/work for. One thought that community is independent of the point in time gig work .. even employees anymore are just transient workforce
00:47:36 GOPAL IYER: Thanks @Andy – As they say, we need solutions from outside the industry. That’s the only way to solve for it..
00:47:44 Andy Tanyatanaboon: Sheila and LifeSciHub are doing some amazing things. Really love the model esp being in the Biotech/Bioscience space myself
00:47:58 Todd Brous: @Andy: +1
00:48:11 LifeSciHub LLC LLC: thanks Andy I’ll hit you up on Venmo ltr
00:48:37 San Rahi: @Andy I agree, I don’ think community can be sourced by the demand-side. Community needs to be transportable. People won’t want to start off as a newbie every time they sign on for a new gig
00:48:58 CTW: https://www.linkedin.com/in/steve-rader-92b7754/
00:49:39 Dean Bosche: “even employees anyone are just a transient workforce” This is a great thought provoker. In many ways the investment into “community” for a platform today, done right, is surpassing ‘traditional’ employee community building efforts. Why? In many ways traditional employer-employee relationships treat that situation as a captured talent whereas a talent network must consider their community members as a customer. Once you flip that understanding an organization naturally wants to invest in a ‘customer’ (one side of your two-sided platform) more so than the HR is willing (and capable) of investing in their own employees.
00:49:41 Balaji Bondili: I agree San, a community is a proxy for a support system which reduces the chance of failure. I think that should be a value prop for the supply side vs. just selling capacity and hours.
00:49:53 CTW: https://sloanreview.mit.edu/projects/workforce-ecosystems-a-new-strategic-approach-to-the-future-of-work/
00:50:07 Steve Rader: @Dean +1000
00:50:19 LifeSciHub LLC LLC: Dean 1+++
00:50:22 San Rahi: @Balaji +1
00:50:28 John Healy: ++ @Dean…
00:50:37 LifeSciHub LLC LLC: oops ++++1
00:50:39 Andy Tanyatanaboon: +1 San agree.. I think the old model was that community was the “company culture” and companies tried to use it as a benefit or competitive advantage, but it doesn’t align with the future millennial / GenZ personalities
00:51:36 John Healy: Still challenged by enterprise adoption in the space….the bulk of what has been referenced is driven by the supply side….
00:52:14 Steve Rader: I’ve got to run early, but this has been fantastic! Doug Atkin, thanks for this!
00:52:53 LifeSciHub LLC LLC: and actually isn’t company-based culture as a competitive advantage a myth? (other than some outliers like early google, Microsoft, etc.) who really goes to a company solely because of the culture? It’s an obvious, tangible flag HR and execs can rally around, sure but as my 16 year old daughter would say “RME” (roll my eyes)
00:56:56 Erik Stettler: https://www.toptal.com/insights/healthcare/open-talent-digital-transformation
00:57:17 Jeffrey BOJAR: Great work @Erik! Look forward to digging in.
00:57:25 Mina Bastawros: Have to shoot off, great seeing you all again and for the great presentation / chat @Doug
00:57:38 Chris “Link” Duarte: There is an error with the link- says I do not have access
00:57:44 CTW: https://www.toptal.com/insights/healthcare/open-talent-digital-transformation
00:57:49 Lisa Nelson: Great meeting today. Thanks everyone.
00:57:53 Tom Cooke: Greta quote Sheila! “Sometimes there may be only a few thousand or few hundred people with the requisite profile,” says Mahoney-Jewels. “The most qualified people tend to be geographically distributed and not actively responding to traditional job postings, but are highly willing to contribute to specific elements of a project where they may have the most impact.”
00:58:14 Tom Cooke: Seeing the same thing in the aerospace industry
00:58:18 Dean Bosche: Nice work Erik!
00:58:37 Erik Stettler: Thanks Dean!
00:58:49 LifeSciHub LLC LLC: Great Erik- thank you for including me. amazing piece and looking forward to next!
00:59:00 Lisha Davis: What are you guys finding in your experiences working with enterprise companies on their perception & maturity to utilize a remote/gig workforce? I wonder if some of the lack of engagement is due to structural (un)readiness, understanding, and/or perception of the use cases for this type of workforce? e.g. ad hoc, creative work only, small scale, uncertainty around quality or tracking
00:59:02 Bryan Peña: Can we get the ppt?
00:59:06 LifeSciHub LLC LLC: https://www.linkedin.com/in/smahoneyj/
00:59:23 Jill Kyte: @Dwight, it would be great to get the chat and the deck if possible
00:59:24 Mafé Rabino: Hi Brandon,
I would like to have a copy of the chat.
00:59:30 Brendan Wright: thanks everyone – have to head off for next call.
00:59:37 Hannah Young: Hi All, popping this in here. An article CXC created on the risks involved with remote working https://www.cxcglobal.com/en-gb/risks-of-international-remote-working
00:59:42 San Rahi: Great piece Erik, forgot to get back to you yesterday. Love the structure of the argument.
00:59:43 Todd Boyd: Another great session! Thanks for your insights Doug
00:59:47 Osama Hamed: Great question
01:00:15 James Wright: Great question Bryan!
01:01:06 Alex MacKenzie: At the risk of sounding controversial (and naive)….an open dialogue with government to educate them on the shift and help focus their thinking on modernization efforts.
01:01:18 Jeff Schwartz: interesting questions on public policy and regulation: are there any working groups of local, state, perhaps federal officials studying/ looking at this questions.
01:01:36 Tom Cooke: Uber and Lyft showed the value of additional time capacity of its drivers who were looking to optimize their capacity. Knowledge workers capacity is typically artificially limited by traditional employment. Platforms can help tap into that additional knowledge capacity
01:02:05 Matt Jensen: If anyone want to connect and talk through how we (Fiverr) are successfully making those community connections for thousands of freelance workers, hit me up: https://www.linkedin.com/in/jensenmatt/
01:02:14 Andy Tanyatanaboon: Great to see everyone and great session again as always!
01:02:32 LifeSciHub LLC LLC: Tom ++1
01:02:34 Ty Montague: Take care all. Great session.
01:02:34 Jean Spencer: Great need to drop….great meeting today!
01:03:14 Balaji Bondili: I think there should be a conversation is about potentially unionizable workforce vs. not. I might think that data scientists working with 10
Companies in a year isn’t a unionizable workforce that is being negatively impacted by the regs these days
01:03:30 CTW: https://www.linkedin.com/in/kathyhardyconsulting/
01:03:49 Connor Heaney: I think the biggest inhibitor of platform scaling is legal convergence globally on labor law
01:04:01 GOPAL IYER: Matt – This is fantastic. Looking forward to hear your views on this.
01:04:21 Connor Heaney: The risks of engaging workers are converging and bringing potential risk to the entire business model
01:05:31 Tom Cooke: Agree Connor. If we figure this stuff out we help transform work for a billion people
01:05:37 Jeff Schwartz: THank you Doug. Thanks all.
01:05:48 GOPAL IYER: Thank you Doug!
01:05:49 Bryan Peña: Great call!