This week’s topic:
On this call Michael Tushman of the Harvard Business School discusses his recently released case study he co-authored with his colleague Kerry Herman and our very own John Winsor: Deloitte’s Pixel (A): Consulting with Open Talent.
The case study focuses on Deloitte’s methods of incubating exploratory products /services/methods for its consulting business. It focuses on Balaji Bondili, head of Pixel, as he considers how best to grow Deloitte’s use of open talent, as consulting companies and their clients face transformative change in the way client projects get done. Pixel, started in 2014, helps facilitate open talent and crowdsourcing for Deloitte client engagements, to access specific, difficult-to-find expertise, collaborate to develop new products and insights, and to design, build, and test new digital assets. Bondili found some avid users—and evangelists—of Pixel’s services among Deloitte’s principals, however uptake across the broader organization has been slow, and in some pockets has met with deep resistance.